18 Pro Max Dispatch time

[dl8406]

Hi,

I just ordered the Iphone 18 Pro Max and it says that it will usually dispatch in 13 days, however, if I go onto EE's website if I want to order the same phone again, apparently now it will only take 7 days. So I want to know why mine is saying 13 days but the website is saying 7, even though the address is the same.

[Lesley_W · Accepted solution]

Hi @dl8406 

Welcome to our community. 

How did you place your order?

If our website is showing a different timescale to when you ordered, it may have updated due to stock predictions. Rest assured, you would still receive your phone before someone who ordered after you.

Lesley