couldn't send message

[WaseemDeeb]

Hi I'm having trouble send messages everytime I try and send txt it say couldn't send message I don't know why.

My Message Centre no already is +447958879879

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[Leanne_T]

Hi @WaseemDeeb 

Thanks for posting 🙂

Are you texting a UK mobile number? 

Can you receive texts? 

Leanne 🙂

[WaseemDeeb]

Hi Leanne

Are you texting a UK mobile number? Yes

Can you receive texts? Yes

[Leanne_T]

Thanks @WaseemDeeb 

Can you text BALANCE to 150 and let me know if this sends and you receive a reply? 

Leanne 🙂

[WaseemDeeb]

Thanks for you

Can you text BALANCE to 150 and let me know if this sends and you receive a reply? NO

couldn't send message

[Katie_B]

Hi @WaseemDeeb. 

Are you a pay as you go or pay monthly customer?

Speak soon, 

Katie