Whatsapp

[JAS621]

I cannot get a registration code for WhatsApp on my new SIM what is the solution? 

[Northerner]

Hi @JAS621 

Are you in the UK?

Have you checked your content settings on your app.

Thanks 

[JAS621]

Hi @Northerner 

yes i am in the UK what do you mean by content settings?

Thanks

[bristolian]

How is this registration code being sent - is it SMS text message? Or an in-app notification?

If it's in-app, you need to query this with WhatsApp. If it's a problem with SMS, have you tested receiving texts from other senders?

[JAS621]

SMS and other texts have been received.

[Northerner]

Hi @JAS621 

Under settings and permissions on your EE app change your parental control.

Thanks