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Smart watch 5 pro Lte add number phone

Bartek12
Investigator
Investigator

Hi, How can they add a phone number to the 5 pro LTE smart watch? I would like to be connected without a telephone?

9 REPLIES 9
Leanne_T
EE Community Support Team

Hi there @Bartek12

Thanks for coming here. 

Do you have a pay monthly account? 

Where did you purchase the watch?

Leanne 🙂

I have contract ee and bay smartwatch  samsung.com

Leanne_T
EE Community Support Team

Thanks @Bartek12

If you follow the steps in our How do I use my Samsung Galaxy Watch 4G? steps, to purchase the data plan to connect your watch and phone using the same mobile number. 

Leanne 🙂

if I already have internet in my subscription, I have to buy another separate one for the watch?

Leanne_T
EE Community Support Team

Hi @Bartek12

To use the cellular option and pair the watch and phone, you would need a £7 data plan which comes with 10GB of data for the watch. 

Leanne.

Oki I will do it, thank you and you could tell me why I have an amount of £ 23 added to the monthly subscription I have a regular amount of 53 unfortunately in the last billing period I used the internet and bought the data in the special offer 10.90 separately for the unlimited plan and I have almost 23 why? I thought I would pay 64

Leanne_T
EE Community Support Team

Hi @Bartek12

Thanks for coming back to me. 

Do you have any other charges showing on your bill? 

Leanne.

Screenshot_20220824-141042_Word.jpg

 A bay special offer unlimited date 10.87£ 

Leanne_T
EE Community Support Team

Hi @Bartek12

Please give us a call on 150 and the team will be happy to get this looked into. 

Thanks. 

Leanne.