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Samsung galaxy watch

Danni-29
Established Contributor
Established Contributor

Hi

How do i go about cancelling a samsung watch contract that ended in 2022, i have stopped using the watch but i am still paying for it. 

 

thanks

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Danni-29 

You need to speak to EE CS on 150 and give 30 days notice.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Danni-29 

You need to speak to EE CS on 150 and give 30 days notice.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Danni-29
Established Contributor
Established Contributor

30 days notice for a contract that ended 3 years ago?

Chris_B
EE Community Star
EE Community Star

@Danni-29  Yes as your billed every 30 days. 
 At present it’s a 30 day rolling contract because you reached the minimum term and it then changed to a 30 day rolling contract so you give 30 days notice to terminate that contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.