Is it possible for EE to retrieve photos on a broken phone? Unfortunately I don't think I backed them up. I spoke to someone from EE on the phone when I was sorting out an early upgrade and I'm sure he said something about EE being able to retrieve photos in store but I can't remember exactly.
Look in Explorer (Windows) or Finder (Mac) for a top-level folder with name of your mobile model.
Open it & then open the folder DCIM.
There lies your photos.
From there you may copy them to anywhere on PC.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
