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Replacement Watch

MB20222
Visitor

‎12-07-2022 07:46 PM

Hi, 

 

I have recently returned from my honeymoon in Turkey where I believe my Samsung Watch 4 was stolen. I have spoken to one of the advisors who has blacklisted the device but I was wondering what my options were in regards to getting a replacement watch since I am still paying for the airtime.

Can I just buy a watch and bring it in store and have them link up the airtime to that new watch since there is no option to buy a watch on the EE website.

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2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎12-07-2022 08:51 PM

@MB20222  Yes you can purchase a watch elsewhere and use that with your current Watch tariff.   You will have to call customer services to get this set up because of the lost number watch.  

Christopher_G
EE Community Support Team

‎13-07-2022 08:37 AM

Congratulations, @MB20222! I'm sorry to hear about your watch, I hope you enjoyed your honeymoon despite this.

 

As @Chris_B said, we'll be able to link a new watch to your existing watch plan.

 

Chris

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