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Recycle and Reward Scheme

AlexLee1701
Contributor
Contributor

‎14-09-2022 06:17 PM

Hello, I've ordered a new phone to replace my Samsung Galaxy s20 5G so I've been looking into the Recycling Scheme, because my phone is in a great condition on the EE Recycling website I've been offered £130 but unfortunately I don't have the box or any documents for my phone. I have the phone, charging wire and charging brick, would I still be able to send it to EE to recycle or would this not be possible due to the missing box and documents?

0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎14-09-2022 06:22 PM

@AlexLee1701  You only have to send the  in nothing else.    Make sure you remember to remove it from your Google account and then factory reset it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
AlexLee1701
Contributor
Contributor
In response to Chris_B

‎14-09-2022 06:24 PM

Thanks for the quick response, just the phone? What about the charger

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to AlexLee1701

‎14-09-2022 06:58 PM

You only need to send the phone itself @AlexLee1701

James

AlexLee1701
Contributor
Contributor
In response to James_B

‎14-09-2022 06:59 PM

Thanks for the extra clarification, can't seem to find anything online!

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