Community Activity

EE data turn off feature - mis-sold and flawed

I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...

NJA34 by Explorer
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Contact list fault

I have recently moved from BT to EE broadband including home phone.  The landline will no longer ring when people on my contact list call me.  The phone lights up and if I see it I can answer but the phone doesn’t ring.  Any help welcome.

EE app wont pair with phone

I have moved over to EE from BT & i am unable to pair the app with my Hub for over 1 month, I see many people have had the same issue but cannot see how it has been resolved & the EE guides have been no help.Does anyone know the resolution to this ? ...

One973 by Visitor
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Trouble with buffering

Hello. First post here.I've already done everything that has been recommended to everyone else that I can find.When watching the "broadcast live channels" my box buffers very frequently.  I have 135 mbps according to the Netflix tester. It never buff...

KarlJ43 by Explorer
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My landline hasn't worked for at least three days

I can't get through to customer service either and I have been trying g for a couple of days !!  1) My landline hasn't worked for at least three days (my broadband is working) there is no dialling tone so I cannot ring out and my elderly dad of 95 ca...

Wifi Drops Out - Online Gaming Same House

My flatmate and I recently signed up for EEs fiber package. One thing that has started happening is when we play online games together our pings will spike and crash the internet for both of us. Its incredibly frustrating and happens constantly whene...

Jammpot by Explorer
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Xbox Game Pass Ultimate

Xbox Game Pass Ultimate hasn't worked for 3 months...unfortunately customer service doesn't know how to do it

Pensions

HiI'm a previous employee (2010-2014). Would someone be able to contact me regarding my pension plan please?Many thanksKatheine

Sports on Discovery Plus

I've been in touch with EE twice this week and after over an hour each time I still can't watch any live sports on Discovery Plus. I am signed up for Discovery Plus and EE have apparently set it up, yet it still doesn't work. So Frustrating

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Marco68 by Visitor
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