Pixel fold keeps breaking

[Cairdy]

Hi got the pixel fold last year and recently claimed on my insurance as the tablet screen had broke and ink leaked, however after a week of having the replacement the ink has burst again and my tablet mode is unusable, I know I'm going to have to take it to the EE store where they will say it was me however there is nothing that I am doing with the phone that allows it to break easily, some of the tape it still on and it has built in screen protectors, so far it is the worst phone I have ever had and I regret switching from samsung

[Chris_B]

@Cairdy   That’s why you have insurance or you try and claim on the warranty for the product.  

Samsung foldable devices have  same issues .  The technology is ready yet for mainstream customers 

[Cairdy]

I have only just claimed insurance of the last one from last week.

[BrendonH]

Never had this issue with my Samsung Fold2

The technology is there for Samsung as they have spent years perfecting this.

Google on other hand may not be so advanced.

[BrendonH]

@Cairdy 

Then I would argue they haven't done a proper job and their work should be under some guarantee. So I would go back to the insurance and say look your work isn't fit for purpose and I feel you need to fix this without me haing to pay the excess again.

[Chris_B]

@Cairdy  Sorry that should say “isnt” not is.