Pixel 8 pro no audio recording with correct permission

NickosMcNick
Explorer

Hi, 

New pixel 8 pro phone, setting up and found audio records fine to camera, phone audio is fine, anything else I just get white noise/static. All apps have permission to microphone, I've tried restarting the phone. Android patched to latest. Apps I've tried: 

WhatsApp

T1 tuner

Voice Recorder

Any ideas please? 

Thanks, 

Nick

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @NickosMcNick 

Thanks for coming to the community 🙂

Have you tried contacting Google support to see if they have any steps to try to stop this from happening? 

Thanks. 

Leanne.

There is a similar post on there but no solution. I will try raising it there too... Having bought this phone from EE I was expecting I could get some tech support from EE ..... Is that a thing?

Leanne_T
EE Community Support Team

Hi @NickosMcNick 

If you give us a call on 150, our tech guides will run through some troubleshooting with you to see what steps are needed to get this resolved 🙂

Thanks. 

Leanne.