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Pixel 6 Pro bricked after using Android 13 beta and going back to android 12

cheesywizard70
Contributor
Contributor

My Pixel 6 Pro bricked after using Android 13 beta and going back to android 12, Having looked at a number of forums this seems to be happening to a few people out there. I was on the Android 13 beta program with google and decided to end the beta program and go back to Android 12 , a simple process with an update sent and then roll back to 12 . The roll back bricked my pixel and i can now not boot it up , it will only boot into fastboot mode and will not do anything else. Anyone else on here had the same problem ? And will the phone be covered under warranty ? it is less than a year old . Many thanks for any replies .

 

1 SOLUTION

Accepted Solutions

Tried all I could on my own and no go. Opened a repair ticket with google , packaging to return phone was sent next day . Posted with prepaid label to service center in Poland , it arrived within in 2 days . Phone has now been repaired and is on way back to me now . Great service from google and no problems at all.

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4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@cheesywizard70   You’ll have to ask Google about the warranty on the device after installing a beta OS. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
chistery
EE Community Star
EE Community Star

This is all at your own risk, and I take no responsibility for this, but you can try and manually install the firmware via ADB. There's various guides on the internet if you google it. 

 

 

Tried all I could on my own and no go. Opened a repair ticket with google , packaging to return phone was sent next day . Posted with prepaid label to service center in Poland , it arrived within in 2 days . Phone has now been repaired and is on way back to me now . Great service from google and no problems at all.

Leanne_T
EE Community Support Team

Thanks for coming back and letting us know @cheesywizard70

 

Glad to hear this is resolved for you. 

 

Leanne 🙂