23-06-2022 11:01 AM
Hi - two questions on same topic, having moved to a house with poor mobile signal
1) (The easy one) I want to shift my wife to a new phone with wi-fi calling capability as a must. Thinking of the Oppo A54 5G. Can someone from EE confirm 100% that this phone has wifi calling capability please ?
2) A few weeks back I upgraded to a TLC 20R 5G, with the same need. Lo and behold it does NOT have wifi capability (have rung EE helpdesk and scoured endlessly and the option does not appear) . This was misrepresented on the EE website, and even now is showing as having this feature, see attached pic. Feel I have been basically mis-sold this new phone. What are my options please EE?
Solved! See the answer below or view the solution in context.
23-06-2022 01:50 PM
@mistapike The answer to both your questions are yes both these devices to support Wi-Fi calling.
And to enable Wi-Fi calling on a TLC device
23-06-2022 01:50 PM
@mistapike The answer to both your questions are yes both these devices to support Wi-Fi calling.
And to enable Wi-Fi calling on a TLC device