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No signal to consul

JP1602
Visitor

‎27-06-2026 03:28 PM

My Ethernet connection from the EE router to my TV is fine but I have no signal from the EE router via Ethernet to my nvidia Shield consul.

why is this?

Do I need to get an engineer round or is the router blocking the connection?

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎27-06-2026 04:11 PM

Hi @JP1602 

Which router. 

Have you checked the cable is plugged in correctly. Have you given it a minute to connect.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
JimM11
Community Hero
Community Hero

‎27-06-2026 04:11 PM

@JP1602 Have you checked that all the Ethernet ports on the EE Hub are working fine by plugging the TV into each one at a time then seeing the TV operates on all off the ports, that would be the first thing to do!

0 Helpful