Community Activity

Best Customer Service Experience Ever!

I just want to say what an amazing agent you have in your company and your lucky to have her !Vivienne helped me by way of support and a solution to an ongoing problem  that I couldn’t see a way out of .Vivianne shocked me at how supportive your team...

Nikkie3 by Visitor
  • 2 Views
  • 0 replies
  • 0 Helpful

EE SIM only

I took out the EE SIM ONLY contract.It arrived and I can't activate it.I have no network/signal available on my new ee sim

Saving Voicemail Permanently

My mother in law has died. My wife wants to save her mum's last voicemails to her. How can she save them permanently. She doesn't have an iPhone. 

Resolved! EE and VPN Connection.

Good day.  I am hoping someone here can assist, as the EE customer service Tech that i spoke to dissmissed my issue.I work from home 1 day a week and to enable me to do this i must connect to my office server via a windows VPN connection. I had no is...

jester212 by Established Contributor
  • 10630 Views
  • 7 replies
  • 3 Helpful

Resolved! Possible Scam

I have received a phone call, supposedly from EE, stating that they are swapping from 4G to 5G on Friday and that I habanero being sent a new SIM and the old one will not work after Friday. Impossible to speak to anybody on EE app so wondered if anyb...

Beagle19 by Visitor
  • 10186 Views
  • 43 replies
  • 11 Helpful

Resolved! Scam call offering me a 30 percent discount

Today I received a call on purportedly 020 4538 9426 from purportedly John purportedly from EE. He asked how I was today and if I wanted a 30 percent discount. The man was speaking with a South Asian accent in what sounded like a call centre.He asked...

ANPARKER by Visitor
  • 25511 Views
  • 83 replies
  • 40 Helpful

Set up wifi controls App, blank screen

Every time I try to set up wifi controls within the EE app for broadband it either keeps going blank or stuck on the loading page, tried restarting both app and router, cleared cache, storage, reset app??

DavidT95 by Explorer
  • 15 Views
  • 2 replies
  • 0 Helpful