New phone cant get it unlock its asking for 4 digit pin which i dont know .

[April5765]

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Hi hi have just received  my new Samsung  s23 but can't get in to in ad its asking  for 4 digit  pin which I don't  know 

[Katie_B]

Hello @April5765. 

Welcome to the community. 

What does the message say?

Katie

[paul352]

I have the same problem with the same phone got it today I put my code in now jmi locked out of it for 4 hours any suggestions please

[James_B]

Hi @paul352,

Welcome to the EE Community. 🙂

Did this happen after setting up your phone and logging into your Google/Samsung account or when you first switched it on?

What is the full error message you see?

James