My EE app

GJ27
Explorer

‎27-09-2023 02:53 PM

I want to change my address but I can't as my EE app is saying that I'm not the account holder but I am.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎27-09-2023 02:58 PM - edited ‎27-09-2023 02:59 PM

@GJ27  you need to change yourself from an account user to the bill payer. This is under managed numbers,    You do this via your online account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
GJ27
Explorer
In response to Chris_B

‎27-09-2023 03:43 PM

All sorted. Thanks very much for your help!

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