How long do you usually have to wait till phone is sent?

Shinasu
Visitor

Hi, just ordered a Samsung Galaxy Fold 7, it came through with an email of "Your plan details" but it kinda kicked me out after I did the upfront cost & still showed it in my basket. So just wondered if I needed to do it again? Ordered on Monday 20:29 if that helps.

Christian Wright
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Shinasu  you need to call customer support about this.  Does the payment shown as being taken from your bank account? Or does it show as pending ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.