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Community Activity
Cannot receive phone calls
We had EE installed on 15 March, since then we can make phone calls but cannot receive them. EE sent out for new phones - still no incoming calls spent all day yesterday on phone to them. Router only works when it thinks it will, even though light ...
Engineers suggested a landline adaptor
Hi, I have the engineers here now and they have suggest for me to get a landline adaptor
Order gone missing
So i ordered a phonelast thursday from the ee store, was supposed to of been delivered last friday but i was out, parcelforce left a card saying its at my local post office, this is not the case, i have been twice now and they donr have it, i emailed...
Resolved! Bill paid but still restricted
I have paid my bill for broadband, it was paid late and my services were restricted. But now it has been paid how long will it take for my services to work again.
Replacement Sim - Ordered on Saturday 26 April 2025
Hi Everyone,I am in need of some help.Last week Saturday, I ordered a new Sim for my phone and I was told it takes up to 3 days to arrive.The problem here it is my only line that I have available for any important calls. However, this nano SIM card s...
Being charged twice
I've just noticed today ( should of paid more attention to it but had lots of other things on my mind) that since taking out the new phone at the start of this year I'm being charged twice a month at the same ish rate each month. Once on the 4th an...
Balance and charges
One day in March credit was £6.01, few days later it was 25p. I hadn't used text nor phone. Where did the credit go?? I text 150 to ask. Did not get appropriate reply. Cannot get through to call 150. What are you going to do about this and my lost cr...
Friends & Family code not working
Trying to order new sim only plan - all rounder for iPhone - but site is not letting me apply F&F code. Getting below error message. I did try with the non-iPhone all rounder plan and the code works. But I want the iPhone plan for the free Apple Musi...
Continual Orange Light
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
EE Router on blink for nearly week
Openreach were working on green cabinets & telegrapgh pile over the road from my house - since then my router has been flashing orange & nothing Ive tried has sorted it out. I dont have a landline but was told by EE to keep it all plugged in as it wa...
