Hi, Ive locked myself out of my phone as I changed pattern and forgot it

[Eleanor-53]

can anyone help me, I am locked out my mobile phone as I changed pattern and Ive stupidly forgot patterrn, have no means to call EE and ask for help???on laptop,there is no live chat so I can't get into phone or contact EE for help??

[Chris_B]

@Eleanor-53  Have a look at THIS   It’ll explain how you can gain access to the device. 

And EE can not remote in to the device to unlock.  

[bristolian]

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@Eleanor-53 wrote:

If EE could just call me, I know they could go into my settings and remove pattern

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On what do you base this belief? EE is a mobile network operator and cannot override device-level security.