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Google virus alert

PaulB_1974
Investigator
Investigator

Has anyone received an alert from Google stating their pixel 6 has numerous viruses? Page seems dodgy asking to complete a two step process. 

8 REPLIES 8
PaulB_1974
Investigator
Investigator

Screenshot_20220714-132613.png

Thes are the messages received 

It's a scam. They will ask you to input credit card details etc.

 

What is taking you to that website? 


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

I don't even recall going to any website that is mentioned. It's different every time it comes up. Is there a way of getting rid of it?

Leanne_T
EE Community Support Team

Hi @PaulB_1974

 

Does this happen on more than one website you are visiting? 

 

Which browser are you using? 

 

Leanne.

@PaulB_1974   Start with cleaning your browser history and cookies. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Hi Leanne,

It's actually come up at the top of my phone with a little indicator that's hard to explain. I'll try and find it. But I'm using Google Chrome, seeing it's a pixel 6 phone. 

I'll start there, although I haven't seen it today. 

Leanne_T
EE Community Support Team

Thanks @PaulB_1974

 

Please see the Remove unwanted ads, pop-ups and malware - Android - Google Chrome, support page for help on stopping this 🙂

 

Leanne.