Google Pixel 8, how to claim the free Watch 2?

[IMJianu]

Hi, all. I've just submitted my pre-order for the Pixel 8 Pro and would like to know where will I be claiming the watch once the phone arrives, if anyone knows the link. Thank you in advance.

[Katie_B]

Hi @Orlandomro. 

This should be OK as the delivery date is always after the order date. 

If you experience any issues please let us know. 

Katie

[issathirty3]

Hi Katie,

I just want to make sure on this because my delivery note shows 1 November 2023 but I ordered the phone on 10 October 2023. Is the delivery note sufficient? How will Google know that the actual order date was made on 10 October?

Is there any other document I can use that shows my original order date? My only concern is that on the Google site it states:

Whichever document you upload should clearly show the following details: Date of purchase.

However the delivery document does not show the date of purchase, only the date of delivery.

[James_B]

I've replied to your other post @issathirty3 🙂

James

[issathirty3]

Hi James.
I submitted the delivery note as suggested but the Google website is saying this is not sufficient.

Below is what they are expecting? Where can I find this?

[Katie_B]

Hi @issathirty3. 

Our customer care team can provide you with your proof of purchase. 

Please give them a call on 150 and they will get this across to you. 

Katie

[Steajano]

If you contact EE customer services on chat and tell them exactly what you require, they will send you a headed letter with the detailed information that is needed in a PDF format that you can upload. I did this and everything was accepted

[Helicon25]

I've had an email on Tuesday to say the watch has been despatched but no update from the courier ( guessing it's DPD as that's who delivered the phone) Has anyone else had the same?

 

[Helicon25]

*Update*

Just a heads up

Half an hour after posting this my watch was delivered by Royal Mail 24hr tracked . What I find odd is that I had no notification from them that it was being delivered that day , luckily I was home at the time otherwise it would have been a trip to the collection office . 

[Orlandomro]

Hi

What day did you place your order on the Google website? Thanks

[Helicon25]

For the watch? I put my claim in on the 28th October