Community Activity

Range extender

I've tried a couple of wifi range extender with alleged capabilities of 1200 maps. Reality is only getting around 8mbps. Are there EE settings that block 3rd party extenders/repeaters? Are there settings i should change in main router? Both repeaters...

Edgy7 by Visitor
  • 0 Views
  • 1 replies
  • 0 Helpful

4G mobile wifi device

Can someone help me please. I have a 4G mobile wifi device several months ago and I'm trying to find out how much data I have left on it please. Can anyone tell me how to find this out and with step by step instructions please 

PAC code required

Hello and good morning. After deciding that signals (be it 5G and call) with EE is generally rather poor here at Folkestone harbour, and since I was still within the cooling off period after signing on with EE (18th June), I requested a PAC code to b...

idj20 by Visitor
  • 28 Views
  • 2 replies
  • 0 Helpful

Netflix activation problem

Just joined EE and broadband/TV activated 15/04/24. Been trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contrac.Link in welcome letter (EE.co.uk/go/partneractive) not workin...

Colin131 by Explorer
  • 3084 Views
  • 20 replies
  • 7 Helpful

Login issues now for a year

I’ve not been able to login into the app or website for about 12 months now. Fed up of asking EE about it. Had tickets raised, sent screen shots, been told to delete apps, reload apps, try different browsers,explained the issues over and over again. ...

Resolved! Unable to login and access info on EE app

For weeks now I’ve been unable to login to the EE app, have tried all the recommendations and just get to the ‘Sorry, there seems to be a problem’ page every time. I’ve called EE and they weren’t able to help, suggesting it’s a known issue they are i...

Triedw by Visitor
  • 440 Views
  • 12 replies
  • 10 Helpful

Brand new phone imei blocked

I ordered a new iPhone 16 pro (sim free) from EE. When it arrived the seal looked like it was tampered with and the handsets imei number was blacklisted. EE have removed the blacklist now. But I’m wondering is this somehow a scam, and if I’ve really ...

P_od by Visitor
  • 34 Views
  • 2 replies
  • 0 Helpful

EE WiFi Pro Extender mis-reporting ethernet speeds

After going round the houses quite a few times, I finally spoke to a chap in Belfast who logged into the router and extender to see what was going on.He could see that the extender was reporting a 2.5 Gbps speed, whereas the admin portal on the hub w...

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GDog3 by Valued Contributor
  • 380 Views
  • 21 replies
  • 5 Helpful

Openreach fiber checker wrong

I've been trying to get full fiber for over a year and on the fiber checker it shows not available I live in a block of six flats and two of my neighbors have full fiber and all I get from openreach they need landlord permission can anyone help me wi...

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