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Galaxys23FE - music automatically playing on the phone

AWDS
Explorer

Please help! After i've been listening to music through my bluetooth headphones, even if I close down the relevant app (radio, podcast etc) music will then start playing on the phone. Its usually the last thing that was playing on Spotify, rather than the app i was listening to on my headphones (embarrassing when its my daughter's tunes!)  I can't work out how to stop it happening.

Does anyone know what's going on and how to stop it?

thanks

Alex

3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

Hello @AWDS ,

Welcome to the community,

Just shutting down the app does not stop the music, then I would click on the app you are using for music and click stop to stop the music and see if that solves the problem. I do not have Spotify, but that is all I can suggest and hope that resolves your problem.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
EE Community Star
EE Community Star

Try the Samsung community forum for ideas also - https://eu.community.samsung.com 

That doesn't seem to do it - and its not Spotify-specific either. Even when no other app is open, and i've shut the one i'm listening on, music starts playing!

very odd!