Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Galaxy earbuds

islabw0304
Visitor

‎12-03-2026 08:22 AM

I ordered galaxy buds a few days ago.
They attempted delivery but required a PIN which I hadn’t received, so the buds were sent back to the depot. I haven’t been able to find any PIN since and I don’t know when/if delivery is going to be attempted again. I cannot find a suitable number to ring about this as the customer service number does not have any options to ring about orders/delivery 

0 Helpful
1 REPLY 1
Rach_H
EE Community Support Team

‎12-03-2026 10:51 AM

Hi @islabw0304,

Welcome to the Community!

I'm so sorry to hear about the difficulty you've had with your delivery, and I can understand your concern. I'd recommend reaching out to our team and they will be able to confirm what is happening with your PIN. and get this set up to be delivered to your phone. If you speak with the billing team then they will be able to help with your delivery.

Rach

0 Helpful
Related Content