Fold 6 - Free Buds & Samsung Recall

[Shahzada]

Hey Guys,

Quick question so recently upgraded to Fold 6, and we were meant to get the free buds havnt heard anything about that and apparently samsung did a re-call can someone please advise on this. 

what are the next steps we need to do ?

[killyouridols08]

As long as you upgraded before the 24th July,  the Buds will be automatically sent out 15-30 days after you received the phone according to EE.

They said there is NO change to these timescales when I asked about the recall, so....we will see.

[Shahzada]

Any news about this guys ?

[Peter_W]

Hey again @Shahzada 

When was it you ordered your Fold6, and have you received this yet?

Peter

[Shahzada]

Ordered on the release date 10 or 11 last month if not mistaken,  on 19th phone was delivered.  Was told should be delivered in 15 to 30 days.

Just called ee spoke to some guy he said he's checking after 20 minutes of guys drops call and doesn't even call back 😅😅

[Peter_W]

Thanks for explaining all of that for me, @Shahzada.

When you received your device, did you receive a text confirming your eligibility for the free Galaxy Buds? 

We have a wider thread on the Fold6 buds promotion here.

Peter

[Shahzada]

any news about this, still no update from EE or samsung

[Katie_B]

Hello @Shahzada. 

Thanks for coming back here. 

As soon as there is an update and your buds are ready for delivery you will be notified via SMS. 

DPD will also be in touch with further tracking information.

Katie 

[killyouridols08]

---

@Shahzada wrote:

any news about this, still no update from EE or samsung

---

 Samsung ARE shipping in the UK again, But I assume they are, rightly,  prioritising their own orders . But yes, EE and Samsung are not very forthcoming with infomation regarding this. Whether its Days or Weeks? No-one Knows

[Shahzada]

So got news - EE got these buds now and will soon be delivered . Finally