Faulty galaxy s22

coolcarlos73 · ‎15-07-2023

Hi , has anyone had issues with a moisture detected alert even though your phone has been nowhere near water and wont charge as a result

Northerner · ‎15-07-2023

Hi @coolcarlos73

You'll need to contact Samsung support or EE repair.

Depending on the assessment you may need to pay for the repairs.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎15-07-2023

Hi @coolcarlos73

You'll need to contact Samsung support or EE repair.

Depending on the assessment you may need to pay for the repairs.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.