Extra minutes on phone

[krystianjasicze]

Hi, a bit of a strange one..so the other day I had reset all minutes on my calls log, after a day I went on checking them and there where 10 extra minutes on my incoming calls/ I haven't received any calls lasting that long just few adding up to 5min out of 15ish.. trying to understand how this might happened, I had WiFi calling on if this helps / Samsung galaxy s23.  Thank you 

[Leanne_T]

Hi @krystianjasicze 

Thanks for coming here. 

Are these numbers in your contacts? 

Have you received calls from the numbers previously? 

Leanne.

[krystianjasicze]

There is no calls in my call log, just the minutes in the calls.. its quite difficult to explain 

[Leanne_T]

Hi @krystianjasicze 

Have your inclusive minutes reduced or is this a setting in your phone to show the call length total history? 

Leanne.

[krystianjasicze]

It's like the call have been removed, but it hasn't..didn't received any calls whatsoever 

[krystianjasicze]

It's in the call settings on my phone

[Leanne_T]

I see @krystianjasicze 

Could you keep an eye on this and if it happens again or you would like this looked into further, please call us on 150. 

Leanne.

[krystianjasicze]

I just wanted to know why this might be happening 

[krystianjasicze]

I contacted Samsung but they told me to get in touch with ee

[bristolian]

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@krystianjasicze wrote:

I contacted Samsung but they told me to get in touch with ee

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I'd query the reasons for that. EE provide your mobile network connection.