Doro Liberto 820 mini

bossydwarf · ‎03-08-2025

Hi All,

I have the above phone and I am having connection problems as EE has now discontinued the 3G signal. I am wondering if this is my problem or if the phone does not support 4 and 5 G. Any help would be greatly welcome.

Kind regards

Schockwave · ‎03-08-2025

Hello @bossydwarf ,

Welcome to the community,

I have just done a search and it only supports 3G, so will revert to 2G, nothing you can do about it, but will work for calls and text, not sure but I suspect for emails, sorry, you would have to upgrade to a new or refurbished phone which accepts 4+5G, if you want it to do more, most networks have now switched off 3G, as now we have 4 and 5G, which is much better.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎03-08-2025

Hello @bossydwarf ,

Welcome to the community,

I have just done a search and it only supports 3G, so will revert to 2G, nothing you can do about it, but will work for calls and text, not sure but I suspect for emails, sorry, you would have to upgrade to a new or refurbished phone which accepts 4+5G, if you want it to do more, most networks have now switched off 3G, as now we have 4 and 5G, which is much better.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎03-08-2025

It should work over 2G for calls & texts fairly normally but for anything other than trivial data it will be slow.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎03-08-2025

3G phones always did fallback to 2G whenever 3G wasn't available - this has always been intentional. It's just that 3G not being available is now a permanent state of affairs rather than varying as it was previously.

A 4G phone will give a better experience than 2G for voice calls, it gives access to additional coverage and audio quality is also improved. But 2G is still fully supported.