Data not working

Dada9109
Visitor

‎30-11-2022 08:31 PM

Hi,

I'm traveling for 3 weeks to the UK so I thought the easy thing to do was to get a sim card for the month but it's not working. I tried restarting the phone, reseting the APN data, toggling on/off airplane mode and data usage but nothing works. 

The phone is unlocked since I can do phone calls and text. We purchased a second sim to try in my girlfriend's phone and both sim card works on her phone and neither works on mine.

My phone model is a Samsung galaxy s8.

Any help appreciated. 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎30-11-2022 09:22 PM

Hi @Dada9109 

It is obviously the phone if the Sims work in another device. It must be locked to another network. 

Thanks 



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