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Can i change my galaxy s22 ultra

Reagerrr
Visitor

Today i bought galaxy s22 ultra 128gb from ee with monthly payment contract

And i changed my mind now i want 256 gb storage  the box is sealed  i haven't open it yet

Is it possible to ask ee store to replace it to 256gb for me? 

1 SOLUTION

Accepted Solutions
bristolian
Legend
Legend

Hi @Reagerrr 

 

Welcome to the EE community


The answer depends how you bought this phone. If you purchased it online or via telesales, then this comes with a statutory 14days "change of mind" right of return.

 

If you bought the phone in a retail store then no such right of return exists.


Whether the box is sealed or not, is immaterial either way.

View solution in original post

1 REPLY 1
bristolian
Legend
Legend

Hi @Reagerrr 

 

Welcome to the EE community


The answer depends how you bought this phone. If you purchased it online or via telesales, then this comes with a statutory 14days "change of mind" right of return.

 

If you bought the phone in a retail store then no such right of return exists.


Whether the box is sealed or not, is immaterial either way.