10-04-2022 06:16 PM
Today i bought galaxy s22 ultra 128gb from ee with monthly payment contract
And i changed my mind now i want 256 gb storage the box is sealed i haven't open it yet
Is it possible to ask ee store to replace it to 256gb for me?
Solved! See the answer below or view the solution in context.
10-04-2022 06:31 PM
Hi @Reagerrr
Welcome to the EE community
The answer depends how you bought this phone. If you purchased it online or via telesales, then this comes with a statutory 14days "change of mind" right of return.
If you bought the phone in a retail store then no such right of return exists.
Whether the box is sealed or not, is immaterial either way.
10-04-2022 06:31 PM
Hi @Reagerrr
Welcome to the EE community
The answer depends how you bought this phone. If you purchased it online or via telesales, then this comes with a statutory 14days "change of mind" right of return.
If you bought the phone in a retail store then no such right of return exists.
Whether the box is sealed or not, is immaterial either way.