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Camera not working Samsung Galaxy S22

Jodieamber
Investigator
Investigator

‎16-09-2022 10:19 AM

Hi,

The camera on my new Samsung Galaxy S22 has all of a sudden stopped working. When I load the app it loads a black screen only and finally comes up with an error message saying "camera has stopped working" giving me the option to "wait, close or report problem".

It has now been 24 hours. Please help.

0 Helpful
14 REPLIES 14
Jodieamber
Investigator
Investigator
In response to James_B

‎16-09-2022 01:24 PM

OK thank you

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Jodieamber

‎16-09-2022 01:28 PM

No problem @Jodieamber

Please let us know how you get on.

James

0 Helpful
Jodieamber
Investigator
Investigator
In response to James_B

‎16-09-2022 03:56 PM

It's having to be sent off for repair. Thank you for your help though.

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James_B
EE Community Manager
EE Community Manager
In response to Jodieamber

‎16-09-2022 03:58 PM

No problem @Jodieamber

I hope your phone is back with you soon.

James

0 Helpful
Foogle126
Investigator
Investigator

‎18-09-2022 04:01 AM

It's a  software problem u need to get someone to take a look at your mother board and remove any unintentionally installed systems, viruses ect I'd book it in for a  health care check with ee get them to remove any corrupt systems and install new ones in place and I'd also advise you to use your phones built-in anti virus protection  for Internet browsing external apps, sites ect 

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