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Alexa calling and hearing aids.

IanI
Investigator
Investigator

I have a Samsung S23. I also use Phonak hearing aids. My hearing aids link to my phone via Bluetooth, I can make and receive calls via the hearing aids.

I have Alexa calling set up. If my hearing aids are turned off, Alexa calling works well. If the aids are turned on (and therefore linked to my phone via Bluetooth) I can answer a call on an Alexa but there is no audio either way.

Can anybody suggest a solution?

11 REPLIES 11
IanI
Investigator
Investigator

That is helpful, thank you.

Leanne_T
EE Community Support Team

No problem @IanI 

Leanne 🙂