Community Activity

Wifi controls not available in EE App.

I recently renewed my BT broadband deal and switched to EE. Unfortunately whilst I was perfectly able to utilise Parental Controls in the BT App the EE App just doesn't work, when I select Wifi Controls it simply gives me a message 'We can't load thi...

mjn73 by Visitor
  • 5430 Views
  • 55 replies
  • 24 Helpful

EETV Web Player stuck loading on sons PC

Hello there, my son has had an issue on his EETV Web player app. He clicks live TV and gets a constant black loading circle on the WEB player application. This has been an issue for well over a month now and fresh installs and removing known devices ...

Resolved! Tnt sport bundle

Hi all. I recently ordered a TV with tnt sport added for 24 month as an add on. I have received the TV but cannot activate the sports. One time activation says I have nothing to activate. I have tried ringing 150 but we all know that's a waste of tim...

Is this a scam text?

I have received a text saying to activate my game box ultimate asking me to put a one time code in the link https://discover.ee.co.uk/p7z7f8Y4, is this legitimate.

Inclusive Add Ons

Hi, I’ve recently changed my inclusive extra from the roaming pass to Netflix but discovered it’s not gonna work for me as my parents are an extra member and don’t want them being removed from my existing account - so can I now change my inclusive ex...

BUG souscription

Hello,I bought a prepaid SIM card for work, but I haven’t been able to activate a plan. My mobile data still shows 0/0, and I can’t send any texts—not even to 150 or the other numbers provided by EE. When I try to send a message, it says “Not deliver...

OuDouay by Investigator
  • 49 Views
  • 4 replies
  • 1 Helpful

Resolved! Final Bill Payment Confusion.

Hi, I phoned EE on the 18th of September to cancel my contract early. I was told I would be charged on the 18th of October for my final bill. My direct debit is correct and the bill hasn’t been taken. I can’t see my final bill online. any help?  

Stevie93 by Established Contributor
  • 424 Views
  • 4 replies
  • 2 Helpful