Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Almost one week later and my phone cannot connect to the internet using my data.I have called every day to ask for help with this issue and no one has solved it.I have done network reset and phone reset several times but nothing has changed.** it sta...
Why is my SIM card's internet limited and I don't have access to all websites?
Hey, thisbis not a recent post, but please let me know how things worked out. I'm having the same issue, moved to EE, cctv won't work. Works fine on wifi, fine with VPN on, but that's not good enough. Thanks.
I have a really weird issue and im hoping someone may be able to come up with a solution. Essentially when im on mobile data images/videos will randomly stop loading on sites like X & Facebook, this happens for about 30seconds then they load again, t...
I've just received a new Sim on the All rounder plan which is supposed to be uncapped data speed. However download speeds are being capped at 100mbps so far in the first 24 hours of use. Its definitely capped - as I have 2 other EE sims that are del...
Today, and previously, I receive a message stating that I have used all my data, yet when I log in to EE, it shows that I have plenty left. This has been happening quite regularly for the past 2 months or more. These two screengrabs were taken this...
Hi I’ve had a text from 1122 offering me double data for free as I’m a bt and ee customer. This would be very helpful - but is the text message legitimate? Or is it a scam? Thanks
Hi, I recently understood that my current SIM card does not have to 5G. I mean wherever I go in London I can't reach a 5G connectivity. How can I change safely my card with EE to have it ?
I cannot see how much data I use each month as my contract is unlimited. I need to find out how much I use so I can look at future costs. Thanks for any advice you can give me.
