The EE Community

I would like to get my PACcode

Wrong postcode

Good morning. I ordered a mobile phone last week and i put down a wrong postcode for the delivery. Can my delivery address please be amended. I cannot do it on Dpd website. 

No signal

Im currently in clacton on sea C016 postcode and have no signal getting the 5g symbol but no signal at all I've checked the coverage map and im in a great area for 4g and ok area for 5g but have no signal and km here for a week is there issues in thi...

About phone

 I had received this mail but ifont know my order has been confirmed or not ! No email after this

Money

I tried to buy a phone from you and got told that my identification didn’t go through and the £40 I paid up front would be back into my account within ten days and I still haven’t received this. Money back 

Are EE scammers?

My question is: have you also been ripped off by EE? I’ve heard about this happening to friends; my parents went through it, and now it’s happening to me! EE "forgets" that a contract has ended and keeps charging for internet service for months on en...

Overcharging vulnerable customers

I discovered today that EE are charging my elderly parents( 1 with dementia), the other registered blind £63 a month for broadband and international dialling.The breakdown was £17.50 for the dialling product which should cost them £2.50 for their usa...

cant change inclusive extra

I currently have apple one as my inclusive extra and have had since 2024, I am looking to change it to TNT sports and i keep getting a technical error when trying to change it. Also not able to activate the free trial or add the paid add-on of TNT sp...