The EE Community

Resolved! Air pods4

Hi i got offered a black friday deal for air pods 4 for 1 pound if i renewed my broadband with them i did so but no one seems to be able to help me so... can any one gelp me

Do WiFi Extenders have a deterimental effect on the performance of a Smart Hub?

Hi everyone, we moved our home broadband from Zen Internet to EE last September to take advantage of a bundle offer which significantly reduced the cost of our two mobile phone contracts. Hindsight is a wonderful thing! Since moving, we've experience...

Raffle Donation

I am hosting a Ladies Day fundraiser in support of our local hospice. We’re seeking raffle prize donations from businesses to help raise vital funds. Any donation, big or small, would be greatly appreciated and will be promoted in return.

New contract

I did an application last night around half 7 they took the payment and sent me a email with the contract summary but I haven’t received anything else since. Is this normal?

Resolved! No WiFi Calling?

Has Wi-Fi calling stopped working for anyone else today 27/08/2025Not using Starlink, on standard BT broadband.All our EE mobile phones have lost Wi-Fi calling together Rebooted and still not working

Absolute shambles!

What an absolute shambles of a company.I have been a long term customer of EE/BT and now EE as a whole. Since mid December my router is experiencing frequent dropouts and disconnections causing all sorts of issues with work and connected devices. I’m...

EE Data Breach Ongoing for 6+ Months – Account Locked, Calls Restricted, Still B

I’m posting this to warn others and to see if anyone has experienced similar issues. Timeline:July 2025: Renewed my EE mobile contract in store.August–October 2025: Received repeated “Your EE Broadband Bill Is Ready” emails despite not having EE broa...

Crap

I left EE ages ago and moved to Lebara. I was on PAYG with EE which was costing just over £20 PCM. I have also since changed addresses. They've sent threats of bailiffs to my old address for a non existent bill of £68. I was paid up to date.Anyone el...

Resolved! Issue with Order

Hi, I ordered iPhone 17 pro max on 30th December 256gb for upgrade I’ve rang a few times I’ve heard absolutely nothing about when I will be receiving this, I though they would have emailed me but absolutely nothing

Resolved! Live chat

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...

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