Community Activity

How long does it take for a pay as you go sim to activate?

I bought a pay as you go sim two weeks ago, a lot of hassle later two of them arrived yesterday. I've put it in my phone, but my number hasn't transferred yet and none of the allowances i paid for are available. I paid £20 for a 70gb monthly sim, yet...

EE dashboard.png Sim Order.png
AdamCavo by Investigator
  • 1378 Views
  • 10 replies
  • 2 Helpful

Resolved! Xbox game pass

Moved from Bt broadband to EE (was upgrading phone contract and was cheaper to move over) and was told I got Xbox game pass free for 12 months. Just got an email from BT this morning to say it had been cancelled (I assumed it would just roll over as ...

Jas1602 by Investigator
  • 47 Views
  • 5 replies
  • 1 Helpful

Nokia 105 not making or receiving calls

I use an old 2G Nokia 105 (dumb) phone. Discovered this week that when making a call it just cuts out. Last time I can remember making a call was mid to late April. Still able to send and receive texts. Network seems to be fine, getting four bars on ...

Kim_J by Visitor
  • 4 Views
  • 1 replies
  • 0 Helpful

Resolved! DDNS on new black EE router

HeyBrand new customer to EE, have the Black no logo router with Full Fibre 900.i cannot find within the settings anywhere to add my no-ip DDNS login details so I can finish my home setup.any ideas where I can find this?thanks in advance

mbr32 by Explorer
  • 1802 Views
  • 24 replies
  • 6 Helpful

Resolved! Account Number

HiI am new to EE. Just got 4G Home router and want to set up data usage monitoring. During the set up it asks for my Billing Account Number. How do I find out what this number is please Thanks Judy

Judy_22 by Visitor
  • 1218 Views
  • 5 replies
  • 0 Helpful

Pay as you go data

someone rang me today to change my pay as you go plan. They said it would be cheaper and I’d get more data. I was paying £15 a month but they said it would change to £11. She said to turn my phone off and back on and it would’ve changed over automati...

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