Skip to main content
Forum FAQ's

Welcome to the EE Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1906440members
1160458posts

Featured Posts

Community Activity

Sign In to Post

Re: Smart hub and bridge mode

Hi,I've been an EE customer for many years and used my own router to connect over the DSL side (An Asus on which I use VPN host and client). The broadband speeds have always been very low (FTTC and about 34Mbits DL/9.5UL.)I've been trying to get them...

andyman by • Established Contributor
  • 64 Views
  • 9 replies
  • 1 Helpful

Rejoining EE Issue

I'm looking to rejoin EE, but have ran into an issue, wondering if anyone has experienced anything similar, or has any advice please?I previously had a 2 year contract with EE, this ended in November 2022, I then switched onto a 12 month sim only con...

Shane90 by • Explorer
  • 0 Views
  • 0 replies
  • 0 Helpful

How do I acess my PUK code?

Hello. My SIM card has been locked for some reason and I searched that I need my PUK code.However, it says for me to click on 'Manage my Device' but this option doesn't exists to me and I need my PUK code. Honestly, EE is such a hard platform. 

iihtyso by • Explorer
  • 16 Views
  • 2 replies
  • 1 Helpful

Fraud

Beware of fraudulent upgrades with EEOn 27/10/23 I called EE to cancel a contract for my phone ending 4373 from my number ending 5707 (both EE lines). At 19:46 on the same date a call was placed to EE from a different number cancelling this request a...

Struggling this month

Am wondering if I can change billing date with my outstanding balance due to the 25th of this month as I am a single mother and can’t have no phone to contact people? And then change my actual billing date to the 30th of each month 

I can't enable my sim card from abroad.

I left the UK 6 months ago, but I keep my US sim card. I need to go through a validation process, where I receive text messages, but I CANNOT receive them. I topped up £5 to my number and it doesn't work either. I called the EE contact numbers, but i...

EE contract

I m in a family contract and get out of it without contacting the owner. Is there any way I can use the same number on other sim without contacting the owner of the family contact.

Uktv app not working

Is anyone else having problems with uktv app on EE TV.   Was working fine yesterday.  Now got error code 03-0005 .  Technical support cannot help despite trying.  Suggested factory reset if it doesn't reset itself 

Joanet by • Explorer
  • 19 Views
  • 1 replies
  • 0 Helpful

EE Broadband blocking websites

Hi all,Last 2 weeks I have noticed that using my EE Wifi I cannot access certain websites anymore. I haven't set any parental settings and I don't even think there is any settings as I only have broadband account. Could it be that EE randomly blockin...

Load more

Latest from our Blog

Meet the Pixel 8a

Meet the Pixel 8a - Delightful. Powerful. Full of Google AI.   Fun colours. Fresh design. Pixel 8a is bright and bold, and feels great in your hand. It's designed with a smooth finish and matt back ...

4 Comments

Have your say - avoiding the queues

We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.  

0 Comments

EE TV is here

EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...

204 Comments

Welcome to new EE

New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...

53 Comments
More