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50% friends and family and misold contract

Hi, I have recently upgraded my sim only deal and was informed by multiple staff from EE (when deciding) that I will get 50% off my sim only contract. I upgraded my sim only to the full works and also was informed at the time that they would give me ...

sneakyg by • Contributor
  • 110 Views
  • 10 replies
  • 1 Helpful

charges

I have just moved from plusnet to EE a £10 charge has beeb posted to my account - what is it???

Roaming

I got a text saying welcome to the Isle of Man and the cost of Roaming  chargesbut I was only in the Lake District how do I amend this as the phone line is mainly automated and it’s hard to speak to someone  

Sam280 by • Explorer
  • 381 Views
  • 6 replies
  • 2 Helpful

Compliment

I just wanted to thank Dawn and Morgan for their customer service first thing on a Monday morning! I was in bit of a pickle and worried about my account and they sorted me out really well, they were understanding and empathetic. Thank you, I hope you...

CLB2010 by • Visitor
  • 3 Views
  • 0 replies
  • 0 Helpful

Mobile hotspot not connecting to any device

Hi, I’m having trouble connecting my hotspot to any device. I’ve tried on both Apple and non- Apple devices and it just won’t connect. On some devices, it will say ‘connected with internet’ and some it will just fail to connect. I’ve tried every quic...

Abi66 by • Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful

Re: Call divert

@cbr1100chrisDid the call divert work to get around the roaming charges of one provider to another provider with "roam like home"? @EssexBoyEE Thank you for your help with this.So my situation is that EE does not have "Roam Like Home" to India but Le...

RajK1 by • Visitor
  • 25 Views
  • 2 replies
  • 0 Helpful
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