The EE Community

Ive had the new ee hub for 2 wks & its rubbish anyone else feel the same

Re: Smart hub and bridge mode

Hi,I've been an EE customer for many years and used my own router to connect over the DSL side (An Asus on which I use VPN host and client). The broadband speeds have always been very low (FTTC and about 34Mbits DL/9.5UL.)I've been trying to get them...

Mini box

Just rung EE for a second mini box. Were today we couldn't have 2 mini boxes. Totally confused, are you allowed 2 mini boxes with the TV box pro. Many thanks

Sim card for pet tracker

Hi all,For some reason, I haven't sufficient privileges to view SIM card deals on the EE website, so I wanted to ask you all in here. I'm looking for a sim-only for a DRT GF07 Mini GPS Tracker. I see other deals with other providers for between £3 - ...

Uktv app not working

Is anyone else having problems with uktv app on EE TV.   Was working fine yesterday.  Now got error code 03-0005 .  Technical support cannot help despite trying.  Suggested factory reset if it doesn't reset itself 

Appaling service since being encouraged to migrate from BT to EE Broadband

Having being 'encouraged' to migrate my something over twenty years relationship with BT Broadband to the new better? EE Broadband service for less than three weeks. it has been proved to be a constant problematic service.Not withstanding the replace...

Downgrade

How can I downgrade my phone package?it’s too expensive 

Pensions

HiI'm a previous employee (2010-2014). Would someone be able to contact me regarding my pension plan please?Many thanksKatheine

Charges since last billing

How can I check whether any of the calls on my account since the last bill are being charged extra ? 

EE Call Centre Cardiff

RE: Jacob.My partner had a problem with her Samsung A15. The EE Store in Coleraine could not solve it. The Facebook and Messenger App were not updating properly. Posts were all old!Phoned EE CALL Centre which was in Cardiff. Chap called Jacob instruc...