The EE Community

5G Maximum Download Speed

Hi,What is the maximum 5G download speeds in Mauchline, KA5 6 Area and is there any imminent plans to provide faster speeds?

REQUIRE A REPLACEMENT SIM

Will my Smart Hub be able to connect to my phone line without an Rj45 port

Moving from sky to bt/EE and getting a smart hub (fibre 67 essentials), I have an open reach phone socket with an rj11 port but no standard rj45 ports to connect.Will it come in the box with a cable that's compatible or do I need to aquire one myself...

Apple TV plus add on not working.

I've signed up for Apple TV plus add on, however I can't access it. I've signed into Apple TV but it says 7 day trial rather than the 6 month trial. I don't have an apple device either.Is there a link I need to click to activate the offer?

Who active my romingdata when I'm aboard

About my sim

I want to cancel my this sim i will order new sim bcz i want new sim but same number and my old number is 07767938883.so please cancle my this contract.thank you

Data says “searching “ issue please help asap

So today I woke up and my data 5g has dissapered and it says “searching “  I have turned off my phone turned it on i have took my sim out and put it back in but nothing seems to work I’ve checked that I have the latest IOS download and it’s all up to...

Wifi

Moved from BT to fibre EE. WiFi is now terrible in the house on the Xbox. I have been informed by support that the Xbox is on a slow WiFi connection of 2.4mps. Has this happened with other people? For clarity my walls are brick but that was never an ...

Not received confirmation email

I have ordered a phone and not received confirmation email and have taken it out of my bank 

Recording

I work long hrs and when I was sold ee I was told it was a recordable box just setting up and it isn't letting me record some shows saying we can't add this to my TV as it isn't on demand confused I'm a sad lady that wants to watch my eastenders at t...