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Re: How do I access online chat

Hello , ca someone from your company help me with my phone please? I try to call you and to contact you from two weeks and nothing happens I can not receive phone from a landline number, I need this urgently please. 

Ioana82 by • Investigator
  • 5 Views
  • 3 replies
  • 0 Helpful

Abroad

I’m currently in turkey , it won’t allow me to txt 150 for roaming and I have no service  only when I connect to wifi  please help 

Sim not provisioned

Got my sim with my phone contract and I put in into the phone, the sim is not registered 24 hours after I first put it in. I have tried all the EE recommendations but none helped. I cannot call or text and no one can to me. I dont know how to use the...

mik0_ by • Explorer
  • 11 Views
  • 2 replies
  • 0 Helpful

Remaining Device payment

I am using  monthly EE contract device for Two years contract. But since a few month I am suffering from device connectivity issue. How I see remaining  monthly device payment without sim plan?

Technical issues

Good afternoon. last year I’ve took a computer “Samsung” with a mobile phone number. Everything was great. But today I can’t switch on. It was fully charged. Now I tried to plug in the charger but still no signs. is there is any chance to sent to the...

Coverage in Stanley

Update: 19 January 2024 Over the past month, our engineers have accessed the area and completed designs and surveys of the area and submitted these to the site provider for approval. Pending a positive outcome from the surveys and designs, we will be...

Leanne_T by • EE Community Support Team
  • 2208 Views
  • 22 replies
  • 11 Helpful
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