The EE Community

What financial help does EE give to their customers like ovo.

Contract billing

Has anyone noticed that there bill has suddenly risen?? For what reason?? & did anyone get any notification about it??

Upgrading pay as you go sim

Hello Will my phone number stay the same if I put in my new upgraded pay as you go simcard?  Today I received my new simcard and on the sticker it says the pin and puk code but also says mobile number which is not the same phone number as the one I h...

Re: EE network

Still **bleep** network either send a new sim card or bill won't be payed don't bother ringing to do checks 

Awful customer servive regarding a billing error, where they took £820 in error

Broadband connection, first time.

The engineer came to my flat to install the EE small white box and  the opctical cable ,  but I still don’t have wifi,  there is a green light blinking, what should I do to solve that? 

New monthly sim

Just got my new pay monthly sim when I linked it to my app it says there is a 50 pounds deposit 

EE Broadband blocking websites

Hi all,Last 2 weeks I have noticed that using my EE Wifi I cannot access certain websites anymore. I haven't set any parental settings and I don't even think there is any settings as I only have broadband account. Could it be that EE randomly blockin...

Pay by mobile

Is the pay by mobile service down at the moment I'm tryingvto purchase something on xbox but it keeps saying there was an error  I have removed my spend cap but its still not working