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Coverage in Hornchurch

Update: 18 April 2024 Our engineers began looking for a new location as soon as we were made aware our equipment had to be removed. We have located two potential areas for a new mast, one permanent mast and a temporary mast to restore coverage as qui...

Leanne_T by • EE Community Support Team
  • 4201 Views
  • 47 replies
  • 71 Helpful

broken ee

there is constant problems with ee, they cant do anything rightstrike 1: a few months ago when i had a promotional unlimited add on data continued to be deducted from my pack allowancestrike 2: i now want to cancel my pack so i does not buy if i top ...

Signal problems in SA6

Have been having very little or no signal all day in Clydach, Swansea, even though the signal is usually excellent there. I’ve looked at the network checker, but there’s nothing reported, and it’s not letting me report the fault.This is doubly frustr...

Leaving EE

I recently phoned up EE and cancelled my contract to a pay as you go sim. I expected to be charged the month that I had already started before I cancelled (which I was) and that's fine fair enough. However ive logged into the myEE to check if that wo...

Joel42 by • Visitor
  • 9 Views
  • 1 replies
  • 0 Helpful

Pay as you go wifi

I have a payg wireless router and I cannot access my data usage or top up. I think ive run out of data but it's still on. How do I fix this so I can view my data usage and if required buy more. Thanks

Why is it taking so long to get a broadband/landline

Hello so the problem is that I made an order for broadband/landing (wifi) I am waiting from 9 of April and when I check the tracking order option it says that they will come on 13 of June I was just wondering if anyone else have been waiting for that...

Shshssh by • Visitor
  • 26 Views
  • 1 replies
  • 0 Helpful

New user of EETV

We recently signed up to EE TV “Full Works” package through our BT Broadband account and requested an EE Guide to help install the system since we have been Sky customers for many years.The person who came simply installed the box and registered our ...

HantsLady by • Investigator
  • 100 Views
  • 8 replies
  • 1 Helpful

Upgrade Costs

Hi,I'm looking to upgrade since my contract is ending but every phone I look at on EE says that I'm not eligible for any plans and wants me to pay full price for just the phone. Are there problems with plans on the Pixel 8 series?I just want a new ph...

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