Community Activity

Resolved! Apple TV 4K and EETV app

Hey all,After much trouble trying to order EETV with the Apple TV 4K it finally arrived today and my current EE contract has ended and I am now on ‘New EE’. The process of moving across to New EE has seemed a bit troublesome and after setting everyth...

Linking Partners Account

Trying to link my partners mobile account to mine so she can benefit from the unlimited data on our broadband account. It won’t link as it says it’s linked to another account. Is there any way to do this or is?

Sim only plan not showing on online account

Hi,im hoping someone can help me. so I purchased a sim only deal in March 2024 after my phone contract ended. My email was already used for my online EE account where I was able to manage my phone and data bills. However, since moving to a sim only d...

Lailuma by Visitor
  • 3 Views
  • 0 replies
  • 0 Helpful

Unusable

For the past 3 weeks I have not been able to make calls without the audio dropping out, mobile data is dreadful at the best of times, 5g or 4g nothing makes a difference.. been through all the usual checks with my iPhone, but on WiFi FaceTime audio w...

How long is website usually down for maintenance?

I’ve been trying to login to gift some data to from 11 pm……… It is now nearly 3 am……… I would’ve thought that they would’ve finished the maintenance by now…… Can anyone tell me how long the site is usually down when this sort of thing happens? Thanks...

Can't make credit card payments since switching to EE

Had to switch from BT to EE and inserted new card yesterday, tried to pay for postage online with Royal mail today as I usually do but kept blocking payment at text autorization stage, seset my computer and cookies, phoned my credit card company 3 ti...

Repairs and warranty scam

Hi All, after being an EE customer for years it pains me to have to write a complaint like this. in April i was contacted because i was eligible for a free upgrade. I thought id try something new and decided on the Galaxy z Flip 3. Great phone, looks...

Alanl11 by Visitor
  • 5397 Views
  • 62 replies
  • 40 Helpful

EE wifi hotspot

Hi,i'm using ee hotspot wifi on a macbook running OS14.4.1. wifi often gets a exclamtion mark and disconnected. I then need to turn off and on wifi and log onto ee wifi again.it happens 10 times a day. this is very annoying because every time  I need...

£5 free credit offer

I received a Text from ee offering me £5 free credit if I accepted, which I did and received a further Text saying that the offer had been added to my account and that I had 7 days to top-up with a minimum of £5 which I did and subsequently received ...

44RT by Investigator
  • 497 Views
  • 21 replies
  • 10 Helpful

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