The EE Community

Credit limit

Is there a way to see your credit limit? Just asking because i want to know if/when id be able to order the ps5? 

Mobile phone

I've recently  upgraded  at the end  of  my  contract  and  I don't  like the A15 phone  u have  sent  me can  I order another  one  one with a possible  memory  card  in it ok

Unable to see wifi controls in the EE app

Since receiving a Smart Hub Plus (SH31B) I am unable to use the smart wifi controls in the app. The option is not displayed. This is using Android with app version 5.36.0 via a Samsung Galaxy S24.Has anyone else experienced such issue with the app? N...

Why did I have to spend 25 minutes on the phone and do some weird screen share?

Signed up for a 1 month rolling contract data only sim online,  which was sent to me yesterday. On trying it out today I had to call EE as the speed seemed to be capped. Turns out I had somehow signed up to a no frills capped plan. The agent told me ...

charges

I have just moved from plusnet to EE a £10 charge has beeb posted to my account - what is it???

Credit Check Loop

Hey,When ordering a sim I am getting to the credit check part where it asks my job, how long I’ve been at address etc , once filled in and click consent to credit check the page just refreshed back to start , no error messages I’ve tried 3 different ...

Unable to connect to Netflix - recently changed contract from BT to EE.

Samsung s24 ultra with free tablet

I have got the s24 ultra and was told I would get a free tablet but haven't received it yet. 

Users' Profile > User Activity > Replies

Non-responsive on both PC FF & Edge and Samsung Mobile. Always was hesitant but now completely dumb.