The EE Community

Watching Now Tv via the EETV Guide

Got my Full fibre broadband installed today. After a few frustrating hours trying to set everything up i am still having issues with EETV and in particular Now.I have the Now entertainment package and can view channels through the Now app on my TV, b...

Order

I had to place a new order yesterday as ee cancelled the other one. Why is the new order not showing when I log in this is for tv broadband and phone?

I have netflix embedded on my ee broadband tv. How do i access it on my tablet

Recording

I work long hrs and when I was sold ee I was told it was a recordable box just setting up and it isn't letting me record some shows saying we can't add this to my TV as it isn't on demand confused I'm a sad lady that wants to watch my eastenders at t...

eSIM transfer

Hi everyone,I was just wondering if it would be possible to transfer over my eSIM (ee business to a different phone), if so how quickly can I transfer it back to the original phone (if there is a time minimum or anything). I saw multiple sources - so...

Artfone problem with calls

Hi there,we bought my nan an artfone with EE, however as of recently she can no longer receive or make phone calls, they just go straight to voicemail. We’ve tried everything in the call settings but nothing seems to have worked as of yet.

Currys Discount

As an employee of Currys, for 20+ years, my last phone contract back in 2019 i had a 40% staff tariff off my usual monthly contract,I went to upgrade yesterday in the shop and they had trouble putting it though maybe due to the discount, so they remo...

Data says “searching “ issue please help asap

So today I woke up and my data 5g has dissapered and it says “searching “  I have turned off my phone turned it on i have took my sim out and put it back in but nothing seems to work I’ve checked that I have the latest IOS download and it’s all up to...

Prof of purchase

How do I get proof of purchase for my insurance 

Unlock Device Page Not Working

Hi, can anyone get the EE unlock device page to work?  Every time I enter the IMEI number, I get the following message (and its been like this for weeks).... "Please try that againSorry, something went wrong on our end. Please enter your IMEI again o...