The EE Community

Upgrade EE 900Mbps to EE 1.6Gbps

Hi I’m currently on the EE 900Mbps Package, with 12 months of my contract left.I’d spoke to EE Broadband Customer Service earlier, about upgrading to the EE 1.6Gbps Package. It’s available at my home.I was told that I was an EE Legacy Broadband Custo...

How to change EE perks email

Hi I’ve had my email changed in work and now can’t get into my EE perks . Does anyone know how you can change it please 

2 Factor authentication/ EE web portal - Quiet roll out?

I presume this is new, just noticed this, not sure if I should attempt this? Has anyone else tried yet? Apparently, no going back allowed?Any more information about this from EE?  

Bill queiry

I have an all inclusive package at £77 a month and yet again with unlimited everything date calls texts my bill is nearly £100 why and when iv tried to call no answer and went to the chat service instead of helping me with my questions I received 17 ...

Calling from europe

Hello my samsung galaxy s22 wont let me make calls from spain,i have a roaming add on and can send texts and surf the net etc,but cannot make calls,i get a recorded message saying call not allowed speak to your network supplier.can anybody highlight ...

Changing email on ee perks

My work have changed emails and I am unable to access ee perks? Is there any way to change to? I cant register as I already exist I the system.  Is there anything I can do?  Miriam 

I have netflix embedded on my ee broadband tv. How do i access it on my tablet

Review

Hi there - I am not sure how to leave a formal review so please pass this onto the relevant people. I have recently had the WORST customer service experience of my life with EE (one of your team dropped my phone and cracked it & I was then told I had...

Lost phone on holiday