Community Activity

Abroad broadband

Good evening! I have a question. I have EE mobile broadband but I came to Ukraine for some days(sure I have Ukrainian number and tried to use mobile data from Ukrainian SIM card ), but today I received message from “1024” like : “From EE: To access t...

AnnaSo by Investigator
  • 40 Views
  • 10 replies
  • 0 Helpful

My Place update text alerts

I left EE a few weeks ago, I am still receiving My Place updates by text. When I visit the page to try to unsubscribe it sees my number as invalid, as I am now on a different network. Can anyone tell me how to unsubscribe from the alerts please?

Mdlaw by Visitor
  • 2135 Views
  • 20 replies
  • 0 Helpful

EE Voicemail: All you need to know

Voicemail is set up as standard for EE mobile customers but is it free? Does it work abroad? What is Visual voicemail? Read below for answers;      Is my voicemail set up already?    Voicemail is set up as default for all EE mobile customers.   If yo...

Leanne_T by EE Community Support Team
  • 34818 Views
  • 9 replies
  • 6 Helpful

Bill

I cease my subscription prior leaving the UK and now I am still getting charged - how to I get my money back and again cease my subscription which I did once already

Trouble logging into account - Can't access invoices

Can someone help please? I have tried logging into our account on several occasions and have be notified by a message that states 'We're working on it - We're just getting things ready behind the scenes.  Please wait a minute then refresh the page.' ...

Sponsorship

Hello there I am a looking to speak with the relevant person that deals with sponsorship pleae?

I Can't view my bill

Anyone else having issues on their EE app and desktop with regards to viewing bills. I am unable to view previous and current bills. This has been like this for the last 6 days

New EE app not working

Hello,does anyone else have the same problem with this new ee app?I can’t see my broadband contract in the app or control my wifi.I called customer service too many times and i am  running out of patience with ee.Please let me know if someone managed...

New broadband connection disconnect

I have recently taken a new broadband connection and my Internet router keeps disconnecting frequently. The router seems to be working fine, however it goes from Aqua blue light to orange Blinking light and back to Aqua blue where the connection resu...

Walton14 by Investigator
  • 80 Views
  • 4 replies
  • 3 Helpful

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