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Considering moving to EE
Hi. I'm currently an EE mobile user and considering moving my broadband from Sky to EE. I have FTTP but have had problems with sky. @JimM11 has been really helpful on the sky forum trying to help me sort the issues. I was hoping to use my ASUS RT-AC8...
BT to EE huge increase in landline charges
Just switched from BT to EE for Broadband and Landline (digital landline), shocked to receive such a large bill for first month when all my local calls were free with BT. £32.67 charge this month and no detail useage report available. Also.paying £3 ...
Resolved! Unlock samsung phone
I have followed the instructions for unlocking my Samsung phone, I get the 16 digit code. The instructions then send you back to the page that has no other instructions and does not at all tell you how to unlock the phone. I followed online instructi...
Direct debit date change
I want to change my direct debit date .
WiFi Calling Not Working
WiFi calling is not working on iPhone, have attempted usual methods of forcing phone into airplane mode without success. Internet signal is strong and fast. Have reported it to my ISP in case they have changed settings or there is port forwarding con...
Bizarre issue with new hub and Discord
As the title says, I'm having a very odd issue with my new Smart Hub Plus after previously using a BT Smart Hub 2. When using Discord, specifically the PC app over ethernet, I am unable to upload images or stream to friends without the connection alm...
My EE ESIM has no service when I’m abroad
last year I had no problem when traveling this year I’ve been Marrakesh and now I’m currently in Turkey and my eSIM has no service. I’ve turned my phone on and off multiple times and it still has no service
Resolved! Problem ordering EE TV (order wont go through on EE's end)
Hi was wondering if anyone else has experienced similar issues when trying to add EE TV to subscription. (sorry will keep short as possible) I recently phoned EE Customer service and added 'full works' TV package to my existing broadband subscription...
New Feature Request
It would be nice if you had a similar feature like virgin media were you can create a programme wish list so you never miss recording your favourite TV programmes. I sometimes miss the start of a new series as I don't get radio Times etc. If virgin ...
Upgrade
Hi,I was on My EE on my phone and it said I was eligible for a free upgrade as my contract ends this month. I selected a sim only upgrade and completed the steps to confirm it and they provided me with an order number and said they would email me wit...
Latest from our Blog
Have your say - avoiding the queues
We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.
EE TV is here
EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...
Welcome to new EE
New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...
Introducing Pixel 8 and Pixel 8 Pro
Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazi...
